FAQs

Where do you ship to?

We ship worldwide.

How long does shipping take?

US Orders:Β 

  • Overnight 1-2 Days $28.95
  • Standard 3-4 Days $14.95
  • Economy 5-8 Days $9.95

International Orders (Canada Only):

  • Economy International 6-10 Days $24.95

International Orders:

  • Economy 7-21 Days $39.95

Where are you located?

We have two locations both in Michigan.

  • 18900 Michigan Ave H102 Dearborn, MI 48126 (Storefront & Headquarters)
  • 18993 Telegraph Detroit, MI 48219

What is your return policy?

We do not accept returns, only exchanges.Β 

  • 3 days to exchangeΒ in-store purchases.
  • 10 days to exchange online orders.Β 

How do I start a return?

For online orders you have 3 days after your package has been delivered to contact customer service via email (support@shopqueenofdiamonds.com) or phone (313.333.9894) to initiate the exchange.Β  After matter has been discussed, you must ship out at your own expenseΒ to the following address within 7 days:Β 

Attn: Return

Queen of Diamonds BoutiqueΒ 

18900 Michigan Ave H102 Dearborn, MI 48126

How do I change or cancel my order?

You have 24 hours from the time of purchase to request an edit and 1 hour to cancel an order. Editing is approved based on inventory availability and is not guaranteed. In some cases, orders are shipped out right away cannot be cancelled once a tracking number is issued. If you need to put in a request, please do so immediately by calling Customer Service (313.333.9894) as orders can be shipped the same day of purchase.Β 

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