FAQs
Where do you ship to?
We ship worldwide.
How long does shipping take?
US Orders:
- Overnight 1-2 Days $28.95
- Standard 3-4 Days $14.95
- Economy 5-8 Days $9.95
International Orders (Canada Only):
- Economy International 6-10 Days $24.95
International Orders:
- Economy 7-21 Days $39.95
Where are you located?
We have two locations both in Michigan.
- 18900 Michigan Ave H102 Dearborn, MI 48126 (Storefront & Headquarters)
- 18993 Telegraph Detroit, MI 48219
What is your return policy?
We do not accept returns, only exchanges.
- 3 days to exchange in-store purchases.
- 10 days to exchange online orders.
How do I start a return?
For online orders you have 3 days after your package has been delivered to contact customer service via email (support@shopqueenofdiamonds.com) or phone (313.333.9894) to initiate the exchange. After matter has been discussed, you must ship out at your own expense to the following address within 7 days:
Attn: Return
Queen of Diamonds Boutique
18900 Michigan Ave H102 Dearborn, MI 48126
How do I change or cancel my order?
You have 24 hours from the time of purchase to request an edit and 1 hour to cancel an order. Editing is approved based on inventory availability and is not guaranteed. In some cases, orders are shipped out right away cannot be cancelled once a tracking number is issued. If you need to put in a request, please do so immediately by calling Customer Service (313.333.9894) as orders can be shipped the same day of purchase.