Queen of Diamonds Boutique will gladly offer exchanges or store credit on unworn products with tags attached, no sign of wear, alterations, or odor. If we detect an item has been worn we will refuse the package and have it returned to you. We do not do refunds. We do not issue return labels. Products should be shipped back to us no longer than 7 business days after receiving your items. We do not offer exchanges on SWIM WEAR OR INTIMATE APPAREL such as underwear, bodysuits etc. Thank you for shopping with us! Our return address is on your package.