Sales Associate Description

At Queen of Diamonds Boutique our number one focus is putting our customers first! Our Sales Associates wear many hats and are a huge support to the day-to-day operations in our stores. Our Sales Associates provide an exceptional experience to our customers by providing assistance on the sales floor by ensuring fitting rooms are clean, processing and putting away the customer’s merchandise back on the floor after a try-on session and provide an excellent experience at the register as they are the last impression that our customers get of our stores as they check out!

RESPONSIBILITIES:

SALES FLOOR / OPERATIONAL TASKS:

 

Clean and organize the store on down time

Empty out and maintain clean fitting rooms for our customers

Process and put away all merchandise from a customer’s try on session

Assist in putting out replenishment and new apparel from shipment

Provide support to the sales team by pulling merchandise for their customers

Provide support to the team by completing any needed operational tasks

Complete all go home duties instructed by Manager before clocking out

Achieving & surpassing individual sales goals

 

 CASH REGISTERS:

 

Provide a fast checkout and excellent experience to our customers

Collect customer information for AKIRA’s loyalty program

Suggest add ons and merchandise at cash register to ensure maximum sales

Properly accepts payments from customers consisting of; cash, credit/debit, and apple pay.

Respects policies and procedures when transactions involve adding discounts or making returns

Answer any and all of the customer’s questions and concerns

Inform customers on upcoming sales and events through Cold Calling

Put away all merchandise, clean, and maintain an organized cash register

 

 

REQUIREMENTS:

• Excellent cash handling skills
• Strong customer service skills
• Honest and reliable
• Flexible availability
• Ability to multi-task and has a strong sense of urgency
• Ability to lift and put away merchandise and shipment